Privacy Policy – Maison Aeldor

1. Introduction

Maison Aeldor (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and your rights.

This policy applies when you visit or make a purchase from our website.

2. Who We Are

Maison Aeldor is an online fragrance brand.

For any privacy-related queries, contact: admin@maisonaeldor.com

3. What Data We Collect

We only collect the information necessary to process orders and operate our store.

a. Order Information (Personal Data)

Full name
Phone number
Email address
Shipping address
Billing address

b. Marketing & Tracking Data

Data collected through Meta (Facebook) Pixel and Google Analytics.

4. Why We Collect Your Data

We use your data to process and deliver orders, communicate with you, improve our website and products, show relevant advertisements, and prevent fraud.

5. Legal Basis (GDPR Compliance)

We process your data based on contract (to fulfill orders), consent (marketing/tracking), legal obligations, and legitimate business interests.

6. Payments

Currently, we process orders through direct bank transfers. This method ensures smoother order handling and delivery reliability.

In the future, we may introduce secure online payment gateways provided by trusted financial institutions.

We do not store sensitive financial information. Payment data, where applicable, will be processed securely by authorized providers.

7. Cookies & Tracking

We use cookies and similar technologies to understand user behavior, improve performance, and run advertising campaigns using Meta Pixel and Google Analytics.

You can disable cookies in your browser settings.

8. Data Sharing

We only share data when necessary with delivery partners, hosting providers, analytics services, advertising platforms, and future payment providers.

We do not sell your personal data.

9. Data Retention

Order data is retained up to 3 years, legal records up to 5 years, and marketing data up to 3 years or until you opt out.

After these periods, data is securely deleted or anonymized.

10. Data Security

We use secure hosting, encryption (SSL), access control, and monitoring to protect your data. While no system is fully secure, we take all reasonable measures.

11. Your Rights (GDPR)

You have the right to access, correct, delete, object, restrict, and request portability of your data.

To exercise your rights, contact admin@maisonaeldor.com. We aim to respond within 30 days.

12. International Data Transfers

Some service providers may store data outside your country. We ensure appropriate safeguards are in place.

13. External Services & Payment Providers

We do not include general third-party links. However, services such as analytics platforms or future payment providers may operate independently and have their own privacy policies.

14. Changes to This Policy

We may update this policy when necessary. Updates will be posted on this page.

15. Contact Us

For any questions regarding this Privacy Policy, contact admin@maisonaeldor.com.