Terms & Conditions – Maison Aeldor

1. Introduction

These Terms & Conditions govern your use of the Maison Aeldor website and the purchase of our products.

By accessing this website or placing an order, you agree to these terms.


2. About Us

Maison Aeldor is an independent fragrance house based in Pakistan.

For any inquiries:
admin@maisonaeldor.com


3. Products

We take care to ensure that all product descriptions, images, and details are accurate.

However:

  • Minor variations may occur
  • Fragrance perception may differ from person to person

All products are subject to availability.

We reserve the right to modify or discontinue products at any time without prior notice.


4. Orders

An order is considered confirmed once payment has been received and processed.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders if incorrect or incomplete information is provided

Customers are responsible for providing accurate shipping details.


5. Payments

Currently, we accept direct bank transfers.

  • Orders are processed only after payment confirmation
  • Unpaid orders may be cancelled

In the future, we may introduce secure online payment gateways through trusted financial institutions.

We do not store sensitive financial information.


6. Shipping & Delivery

We aim to process and dispatch orders within a reasonable timeframe.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • External factors beyond our control

Once an order has been shipped, Maison Aeldor is not responsible for delays caused by third-party courier services.


7. Returns & Refunds

Due to the nature of fragrance products, returns are limited.

We only accept returns in cases of:

  • Damaged items
  • Incorrect items

Conditions:

  • Items must be unused
  • Requests must be made within 48 hours of delivery

We do not accept returns based on:

  • Personal preference
  • Scent expectations

For full details, please refer to our Returns & Refund Policy.


8. Use of Products

Our fragrances are intended for external use only.

Maison Aeldor is not responsible for:

  • Allergic reactions
  • Misuse of products

Customers are advised to test products before regular use.


9. Intellectual Property

All content on this website—including:

  • Brand name
  • Product names
  • Text
  • Images

is the property of Maison Aeldor and may not be used without permission.


10. Limitation of Liability

Maison Aeldor shall not be held liable for:

  • Indirect or incidental damages
  • Loss resulting from misuse of products
  • Delays caused by external service providers

11. Privacy

Your use of this website is also governed by our Privacy Policy.


12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be posted on this page.


13. Contact

For any questions regarding these Terms & Conditions:

admin@maisonaeldor.com